1 thought on “How to complain about buying fakes in Golden Store”

  1. Legal analysis: The complaint methods for buying fakes in Golden Stores are: 1. Celenging from the Chinese Consumer Association; specific methods are: dialing consumer complaint hotline 12315; or logging in to China Consumer Rights Protection Network for online complaints. 2. Can complain to the industrial and commercial administrative departments of the people's governments at all levels and other relevant administrative departments.
    Legal basis: The "Protection Law of the Consumer Rights and Interests of the People's Republic of China"
    32 The industrial and commercial administrative departments of the people's governments at all levels and other relevant administrative departments shall be in accordance with the provisions of laws and regulations, in their respective laws and regulations. Within the scope of responsibility, take measures to protect the legitimate rights and interests of consumers. Relevant administrative departments should listen to the opinions of consumer and consumer associations and other organizations on the problems of operators' transactions, goods and service quality issues, and investigate and deal with it in a timely manner.
    It 37 Consumer Association fulfills the following public welfare responsibilities:
    (1) Provide consumer information and consulting services to consumers to improve consumers' ability to safeguard their legitimate rights and interests, guide civilization, health, and health, health, and health, health, and health, health, and health, health, and health, health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health, health, and health. Consumption methods for saving resources and protecting the environment;
    (2) Participate in the formulation of laws, regulations, regulations, and mandatory standards for the rights and interests of consumer rights;
    (3) Participate in the supervision of commodities and services on the administrative departments Inspection;
    (4) Reflect and inquire about the legal rights and interests of the consumer, and make suggestions to the relevant departments;
    (5) Accepting consumer complaints and investigation and mediation of the complaint matters ;
    (6) Complaints involving the quality of goods and services, they can entrust the qualified appraisal appraisal, and the appraiser should inform the appraisal opinion.

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